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Clash of Clans
Topic Started: 7 Apr 2015, 01:59 PM (8,969 Views)
The
Go into the game, click Settings, Help and Support, Contact (or something similar to that)
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Former Named Director
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Tazdevil1
Open Clash
Press the Settings icon
Press Help And Support
Press the Lost Village category
Press 'I lost my village, how do I get it back?"
Then on the top right hand side there should be a Contact Us button.
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flying cat
OK awesome I sent in my request thing
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Tazdevil1
flying cat
13 Jun 2015, 06:36 AM
OK awesome I sent in my request thing
Be warned, Supercell is infamous for being one of the worst when it comes to handling support tickets.

For the lucky ones it usually take 1-2 weeks for them to reply, but it normally takes up to a month...sometimes they don't even respond at all.
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The
To be fair, they replied to mine within three days and had the account restored within a week :r
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Tazdevil1
The
13 Jun 2015, 09:50 AM
To be fair, they replied to mine within three days and had the account restored within a week :r


Maybe things have changed. I remember back in the old (lurking the forum) days that support was like hell.
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The
I suspect I got lucky - there are still numerous complaints. My best guess is that now they've shifted (see what I did there? ^_^ ) to HelpShift instead of the email support tickets, they can process them faster, especially if they can use auto replies for generic ticket questions.
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Tazdevil1
Bored with this game...what should I do?
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DemonicDuncan
Tazdevil
20 Jun 2015, 02:20 PM
Bored with this game...what should I do?
Finally retire?
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Tazdevil1
DemonicDuncan
20 Jun 2015, 02:51 PM
Finally retire?

Ya, you know what, I'm just gonna do it. #Yolo

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